Got Questions?
We’re Here to Help.
Looking after your home can sometimes feel confusing, especially when you are dealing with damp, mould, water damage or roofing problems. We have answered some of the questions homeowners ask us most often to help make things a little easier.
What services do Everwam Energy Solutions offer?
We help homeowners with damp proofing, mould removal, timber preservation, water damage, roofing repairs and energy efficiency. If you are not sure which service you need, simply get in touch and we can help point you in the right direction.
How do I know what is causing damp in my home?
Damp can be caused by several different things, including leaks, condensation, rising moisture or problems with the outside of the property. The best way to know for certain is to have the area properly assessed so the cause can be identified before any treatment is recommended.
Can you help if mould keeps coming back?
Yes. Repeated mould is usually a sign that there is an underlying moisture or ventilation problem. Rather than simply cleaning the visible mould, we look at what is causing it and recommend a more suitable long-term solution.
What should I do if I notice water damage?
Try to stop the source of the water if it is safe to do so, then arrange for the affected area to be checked. Water can travel behind walls, beneath floors and into timber, so the visible damage may only be part of the problem.
Do you carry out small roof repairs?
Yes. We can help with problems such as slipped or missing tiles, damaged flashing, leaks and weather-related damage. Getting smaller roofing problems looked at early can often help prevent more expensive damage later.
How do I know if my timber has a problem?
Signs can include soft or crumbling wood, unusual marks, small holes, visible fungus or timber that feels damp. If you are concerned, we can inspect the area and explain whether treatment or repair is needed.
Can you help make my home warmer and more energy efficient?
Yes. We can look at areas where your home may be losing heat and recommend practical improvements that could make it warmer, more comfortable and more energy efficient.
Will you explain what work is needed before anything starts?
Absolutely. We want you to understand what we have found and why we are recommending a particular solution. We keep things clear and straightforward so you can make an informed decision without unnecessary jargon.
Do I need to know exactly what the problem is before contacting you?
Not at all. Most homeowners simply know that something does not look or feel right. Tell us what you have noticed and we can help work out the next step.
How quickly should I deal with damp, leaks or mould?
It is usually better to have the problem checked sooner rather than later. Moisture problems can become more difficult to deal with if they are left for long periods, particularly if they begin affecting plaster, flooring or structural timber.
Do you cover both the cause and the visible damage?
Our approach is always to understand the cause first. Once we know what is happening, we can recommend the right way to deal with the problem and help reduce the chance of it returning.
What happens when I contact Everwam Energy Solutions?
Tell us what you have noticed and we will discuss the problem with you. Where needed, we can arrange an assessment of your property, explain our findings and recommend the most suitable next steps.
Which areas do you cover?
We work with homeowners across our service area. If you are unsure whether we cover your location, get in touch and our team will be happy to confirm.
How do I get a quote?
Simply contact Everwam Energy Solutions and tell us a little about the issue. Depending on the type of work required, we can arrange an assessment before providing clear information on the recommended solution and costs.